Privacy Policy

Last updated: July 2026

This Privacy Policy explains how Refinish It (“we,” “us,” or “our”) collects, uses, and protects information when you visit refinishit-bay.com or contact us to request a price for refinishing services in the San Francisco Bay Area.

Operator: [Legal Business Name], Newark, CA. Questions about this policy or your data? Text or call (619) 273-7584 or email [email protected]. (Replace the bracketed name and email with your real details before launch.)

Information we collect

Information you send us. When you text, call, or email us for a price, we receive your phone number, any photos or messages you send, and the details you share about your project (surface type, address or city, and scheduling preferences).
Automatically collected data. When you use our website, we and our analytics/advertising providers may collect standard technical data such as IP address, device and browser type, pages viewed, referring source, and interactions with buttons — through cookies and similar technologies.

How we use your information

To prepare and send you a written price and to schedule and perform the work you request.
To respond to your calls, texts, and emails.
To measure and improve our website and advertising (including Google Analytics and Google Ads conversion measurement).
To keep records, honor our written warranty, and comply with legal obligations.

Text messaging (SMS)

Our primary way to give you a price is by text. When you text us a photo, you consent to receive text replies about your quote and job. Message and data rates may apply. You can stop texts at any time by replying STOP. We do not sell your phone number, and we do not send marketing texts to people who have not contacted us first.

Cookies & advertising

We use cookies and similar technologies for site functionality and to understand how visitors find and use our site. If we run ads, providers such as Google may use cookies to measure ad performance and, where applicable, to show our ads to people who have visited our site. You can control cookies in your browser settings and opt out of personalized Google advertising at Google Ads Settings and optout.aboutads.info.

How we share information

We do not sell your personal information. We share it only with service providers who help us operate our business and website (for example, phone/messaging, hosting, and analytics/advertising providers), and only as needed to provide the service — or when required by law.

Data retention

We keep quote requests, job records, and related messages for as long as needed to provide service, honor warranties, and meet legal and accounting requirements, after which we delete or anonymize them.

Your California privacy rights

If you are a California resident, the California Consumer Privacy Act (CCPA/CPRA) gives you the right to know what personal information we collect, to request deletion of it, to correct it, and to opt out of the “sale” or “sharing” of personal information. We do not sell personal information. To exercise any of these rights, contact us using the details above. We will not discriminate against you for exercising your rights.

Children

Our site and services are intended for adults. We do not knowingly collect personal information from children under 13.

Changes to this policy

We may update this policy from time to time. The “Last updated” date above reflects the most recent version.